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Lifelines

Since the dawn of cell phones, first responders have struggled to locate many emergency callers who are unable to describe their locations. In 2016, a small team of Google engineers partnered with the European Emergency Number Association (EENA) to see how smartphone location technology might be able to help. This is a true story that followed—the tale of one paraglider in the lower Austrian Alps whose routine flight took a harrowing turn.
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