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NatMus - a virtual museum guide

NatMus - a virtual museum guide preview
  • Description

    A collaboration between the National Museum of Denmark and Wonderful Copenhagen teamed up with BotSupply to create a winning visitor experience for international visitors of Copenhagen and the National Museum in downtown. Through a user-centred approach, and co-creation between museum curators, guides, engineers and designers, the concept was ultimately conceived as part visitor support, part virtual guide and part social experience facilitator. The chatbot can answer practical questions about the museum A-Z, as well as take visitors on a range of curated tours, bringing everything from bones, arrows and jarred pottery to life and tell wonderful stories. See more here: https://tourismculturelab.com/portfolio/nationalmuseet/


    • Magnus K. Andersson

      Conversational designer

      Louise Örnfelt

      Financial and development partner

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