Epoke
About Epoke
The work made for Epoke runs to 1 verified project — mostly designpeople, Interface and Scanner.
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Improved User-Friendliness and Stronger Sales
De-icing slippery roads in the wintertime is a tough job done under extreme circumstances. A redesigned control panel led to a better workflow for the truck-drivers and better business for the manufacturer of salt-spreading equipment, Epoke. A need for re-thinking and redesigning the user interface of the control panels in Epoke’s truck equipment was at stake when the company addressed design-people. Right from the beginning, it was decided that user involvement would be key in order to fully understand the needs and requirements of those operating the panels: the drivers of de-icing trucks. A series of situational observations were therefore organized, where our team of designers and psychologists spent an entire night behind the wheel with the drivers, observing and listening to what is really at stake when working your way through the snow- and ice-packed roads. Simplification was the way forward: Fewer prioritized features and improved interaction design, taking advantage of the touch screen technology already available. As an example, the spreading angle behind the truck now has a graphical representation at the touch panel; and likewise, audible and tactile feedback allows the driver to always keep an eye on the road, which is crucial in the often adverse working-conditions. https://www.design-people.com/