GO Malta Mobile
About GO Malta Mobile
The work made for GO Malta Mobile runs to 1 verified project since 2017 — mostly UI, Strategy and UserTesting.
Inside the GO Malta Mobile network
The people, teams, and projects that make up the GO Malta Mobile network
Featured project
Digital Tools Designed to Put Telecom Customers Front and Center
Helping GO build new digital channels, extend service offer, and increase customer satisfaction. Malta’s leading communications provider For most Maltese, GO is a go-to communications provider. Over half a million users rely on Malta’s leading telecom for their mobile, fixed-line, internet and TV services. GO wanted to consolidate its efforts and offer customers a new range of digital channels where they can exercise full control over their services. Building next-generation digital tools GO initially approached us in 2018 wanting to build a digital product with three objectives: enable customers to perform a range of self-care actions, unburden existing channels, and empower the marketing team with a new channel for communication and sales. Since then, Infinum has established a tight-knit partnership, making a transforming impact on every department and service segment at GO. Together, they envisioned and built the next generation of digital tools, redefining the entire customer journey with users at the center. Credits: Agency: Infinum https://infinum.com/