Ville de Montréal
About Ville de Montréal
The work made for Ville de Montréal runs to 3 verified projects since 2017 — mostly UserInterfaceDesign, UserExperience and graphicdesign.
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Reinventing the Digital Experience for Residents
Going online to learn about their rights and civic obligations is natural for Montrealers (50% do an internet search before contacting their municipal government, the Ville de Montréal, according to Léger Marketing, September 2016). Despite a solid online presence comprised of nearly 80,000 website pages across 150 support websites, residents are not generally aware of the Ville de Montréal's value-added digital services (more than 70% don’t know about the 311 service, one of the municipality's key services). The challenge for the Ville de Montréal was to redefine its digital vision in order to: - Build brand equity - Improve satisfaction with the Ville de Montréal’s online services - Increase engagement with the Ville de Montréal’s online services Credits: Agency: Nurun https://www.nurun.com/en/