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Leonora - a chat service for urban transportation
The innovation unit from DSB - DSB DIGITAL LABS - hired BotSupply to create an MvP of a bot concept to support urban mobility in Copenhagen. The project utilized elements of service design, co-creation, UX and AI to investigate both painpoints and possible solutions for those problems, mediated through a conversational interface. More info here: - https://www.vice.com/da/article/qvnnmx/dsbs-chatbot-er-en-curlingmor-du-kan-slukke-for-broadly - https://chatbotsmagazine.com/case-study-can-urban-transportation-be-enhanced-by-chatbots-8b39a2a598a9
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